Refunds and Exchange
You have 14 days to refund or exchange any non-sale item from the date you received the order. There is a strict no-refund policy against sale items and they can only be exchanged within 7 days of receiving the order. If the received article appears to have any sort of defect/damage, email/call us no later than 3 days from the date the item was received.
Refunds & Exchange:
For refunds and exchanges, please contact our customer care at email@example.com or call us +1 844 363 0087 to arrange a collection. Please allow us two weeks for the collection of items.
Shipping costs are non-refundable. It is important to note that if you place an order of order value $150 or more, and later return some of the items making overall order value lesser than $150, we will deduct $17 shipping charges from the refund that we will process.
Refunds will be issued to the same credit card that was used for original purchase. The refund may take up to 2 billing cycles, after collection, to appear on your credit card statements. If you want to track your existing order, please click here track.khaadi.com/tracking
- Items must be in re-sellable condition.
- Original tags must be in place.
- Return will only be transacted in original country of purchase.
- This does not affect your statutory rights.
If the received article appears to have any sort of defect/damage, email/call us no later than 3 days from the date the item was received. Our team will investigate the issue and process the refund for the item. For further assistance, feel free to call our customer service team at +1 844 363 0087 or be sure to drop an email at firstname.lastname@example.org
The customer may cancel the order any time before it is processed. Once the order is shipped, the customer will receive a confirmation e-mail that contains tracking information. After a product is shipped, the Return and Exchange Policy will apply.